Application Dashboard and Chatbot Design

A power-user landing page for the Puerto Rico Disaster Recovery System prioritizes top-line information for fast, focused workflows. Its tri-layered dashboard supports operational (real-time), analytical (deep dive), and strategic (executive) tasks—allowing users to navigate fluidly across levels of decision-making.

The interface is built on a modern design system with clean layouts, consistent styling, and high-contrast typography that enhances readability across devices and lighting conditions. Layered into this visual clarity is a tone of voice that reflects confidence, empathy, and precision.

Thoughtfully crafted UX writing and microcopy guide users seamlessly through tasks, from action buttons like “Track Progress” and “Submit Impact Report” to tooltips that clarify terms like “Obligated Funds” without overwhelming users. Notification banners use warm, professional language to confirm actions (e.g., “Your update has been recorded. View summary?”) while reinforcing trust and transparency. Error messages focus on resolution and reassurance, such as “We couldn’t load this chart. Try refreshing or viewing a summary instead.”

Together, these elements create a content experience that is not just usable—but empowering, especially for high-stakes recovery workflows.